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Who we are?

Established in 2018, Oyostepper.com is an online supplier of stepper motors based in China, operated by Chongqing Tianqiong Network Technology Co., Ltd. We provide a range of stepper motor models covering different frame sizes, phases, and step angles to support various motion control applications. Our products are designed to meet the requirements of industrial equipment, automation systems, and precision positioning devices.

Since 2018, we have focused on motion control components and provide technical support to assist customers with product selection for their applications. Our products are used in CNC equipment including printing machines, engraving systems, textile machinery and computer peripheral devices.

 

Product Pricing

Pricing is displayed on the website and may vary depending on model specifications, configuration options, and order quantity. For volume purchases or customized requirements, customers may contact our sales team for detailed quotations, lead time confirmation, and availability information. Shipping costs and applicable taxes are calculated separately based on destination and selected delivery method. Customers should confirm compatibility with their system.

 

Product Quality

Our products are manufactured according to applicable industry standards. Each product undergoes internal inspection procedures prior to shipment, including verification of basic functional operation, external appearance, packaging condition, and included accessories. A QC label indicating inspection date is applied for internal traceability purposes. Relevant documentation is available upon request.

 

Shipping and Delivery

Orders are shipped using international courier services including DHL, UPS, EMS, FedEx, TNT, and postal services, depending on destination and customer selection. Delivery times vary by region and shipping method. Packaging is arranged according to standard export handling procedures. International shipping is available to many countries; availability may vary by destination. Customers may contact us to confirm delivery options for specific locations.

 

Technical Support

Customer support is available via email for pre-sale and after-sale inquiries. Our team can assist with product selection, technical specifications, and order-related questions. For detailed technical requirements, customers are encouraged to contact our support team prior to purchase.


Product Customization

Oyostepper.com works with manufacturing partners to support customized configurations for stepper motors and related components. Custom options may include motor housings, shaft modifications, cables and connectors, encoders, and brake assemblies, depending on project requirements. Customization services are available based on technical specifications, order quantity, and production scheduling. Customers may contact our sales team to discuss application details, lead time, and pricing information.

 

Mission Statement

Our mission is to provide motion control products supported by technical assistance, a range of product options, and maintained inventory management. We focus on supplying products used for industrial and automation applications while offering responsive customer service and application guidance.

 

Contact Us

Questions or Concerns? Hit us up with any questions about your order.
Our Customer service team is ready to assist you.
Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

 

Email

 

Email: oyostepper.com@gmail.com

 

Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to oyostepper.com@gmail.com. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

Telephone

Telephone: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

 

Customer Service Department:

No.27-2, 3rd Building, Neo-China Top City, No.1 Aoti Road, Yuanjiagang, Jiulongpo District, Chongqing, China

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.


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