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Our online supporting time from 9:00 a.m to 5:30 p.m EST 6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We will provide the best service for you.

 

E-mail:

Oyostepper.com@gmail.com

 Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to oyostepper.com@gmail.com. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

TELL: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

If the phone can not be connected for the moment?

 

Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, No.1 Aoti Road,Yuanjiagang, Jiulongpo District, Chongqing, China


You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.


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markg – 15 Sep 2021

please tell me when my order will ship - Thank You

NO. Time Total Status Operate
2021083170726901 01.09.2021 $288.76 Confirmed,Payed,Unshipped Confirmed

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

brady.webb – 31 Aug 2021

Do you have a UL or CE certified Nema7 bipolar stepper.

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

ppeluffo – 21 Aug 2021

I need to order 20 stepper motors 23hs22-2804s-hg50.
I prefer shipping thru DHL/UPS/FEDEX but the only option I see in the web page is only Express ??.
How sould I do to select DHL/UPS/FEDEX. ?

Thanks.

Administrator : Dear Customer,

Thanks for your reply.
Please choose standard express when placing an order.
If you choose the standard express, we will send one of DHL/UPS/FEDEX/TNT according to the actual situation.
Any further needs, please let me know.
Thanks.

tonydeltadj – 02 Aug 2021

Hi, excuse me the trouble I'm looking for this engine model 23HD450Y-31A6. can you help me or say an equivalent engine ? thanks coordiali greetings

Antonio De Gaetano

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

jin1c – 28 Apr 2021

Hello, I would like to purchase 3 phase motor and power supply, do you ship to Canada, and if so how long will take to be received

Administrator : Dear Customer,

Thanks for your reply.
We can ship to Canada, now the flight is in shortage because of the COVID-19, usually it will take 8-13 working days for the delivery.
Thanks.
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