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Our online supporting time from 9:00 a.m to 5:30 p.m EST 6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We will provide the best service for you.

 

E-mail:

Oyostepper.com@gmail.com

 Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to oyostepper.com@gmail.com. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

TELL: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

If the phone can not be connected for the moment?

 

Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, No.1 Aoti Road,Yuanjiagang, Jiulongpo District, Chongqing, China


You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.


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plattknives – 26 Feb 2021

Order #2021021538292901
I ordered from this site because of fast shipping,,, (4-8 days)
its now going on 2 weeks, and no tracking number, lots of fast response from emails, but I need my parts. I should have ordered off eBay, not happy with service

Administrator :  Dear Jeffrey Platt,

We are really sorry that the shipment was delayed because of our lunar new year.
We have arranged the shipment of your order, I will email you once I get the tracking number, please kindly wait.
Sorry again.

edivakaran – 15 Jan 2021

I ordered a 17LS13-0704Q-150E linear actuator. I need to know the status of it.

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

jpb222006 – 12 Jan 2021

El motor 42HS80-6004S, nema 42 de 30Nm a 6Amp bipolar 4 cables, que Drivers o controlador necesitaría ?

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

kenny.moore – 06 Jan 2021

I need the parameters for the CLT86T in English.

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

lgw976335 – 04 Jan 2021


Could you please check tracking number of
2020122566918901 ordered by dec25??
and if available send me please.
I am still waitng for shipment.. without any notification
please reply as soon as possible. I am tired of your late reply of email.

Administrator : Dear Customer,

Thanks for your reply.
I have sent the tracking number to your email, please check it.
Thanks.
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