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Refund Policy

How long does it take for me to get a refund?

It may take 1 to 2 weeks for your return to reach our warehouse. Once the item is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

Next:Return Policy

plattknives – 04 Mar 2021

order #2021021538292901
I would like a refund. I was told on 2/19/2021 that my order would ship the next week, that was 2 weeks ago and still not shipped yet. How hard can it be to ship 2 cable kits? I have never had to deal with something that takes this long to ship, and its hard to say how long it would take for it to get here if shipping is this slow. Please refund my money

Administrator : Dear Customer,

Thanks for your reply.
I have sent the tracking number to you, please check your email.
Thanks for your understanding.

sales – 23 Jan 2020

I got wrong part from you.
I bought (17HS13-0404S-PG27) from you website. You sent 14HS to me.
I would like to get the money return from you company.


We are really sorry abouot that.
I will make a confirmation with the manufacturer.
Because now the manufacturer is still on holiday, could you please kindly wait a few days?
Really sorry about that.
Customer reviews Username: